BREVILLE BES920 Parts List | BigWarehouse Spares

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Components

Common Components

Group head seal

15 bar high pressure pump (made in ita

Porta filter spring

2 cup filter (single wall)

Steam ring 54mm

One cup single wall filter

Shower screen - outer

Charcoal filter

Cleaning disc 58mm

1 cup filter (single wall)

Shower screen - inner

Flow meter

Solenoid valve

1 cup filter

Cleaning tablets (pkt 8)

Steam filter 8208 shower head

Naked portafilter

Solenoid valve assembly

Elbow tube

Felt washer

Water tank assy

Steam probe-set of 3 with o-ring

heat isolation spacer (white) sits be

Cleaning tool

Steam wand assembly complete

Cleaning blank

Spring lock for top cover

Filter holder assy

Triac pcb assembly

2 cup filter (dual wall)

*BREVILLE Parts*
BREVILLE Espresso Coffee BES920 Parts	Search this parts list

Model Notes

*** Collar Kit changes*** For Product serial numbers starting Pre 1522 require part number 1956905. Product serial numbers starting from 1522 can order the kit 2504241

Exploded Diagrams...

Exploded diagrams, Schematics and other documents

Exploded View 1

Parts List

Similar Models

Displaying 1 to 50 (of 192 parts)

Result Pages: 1 2 3 4 [Next >>]

Model/Part Number	Product Name	Price	More Info	Image+
1777099 .	[ 3.12 ] SOLENOID VALVE ASSEMBLY	~~$155.03~~ $89.95
1956905 .	GROUP HEAD COLLAR SERVICE KIT	$223.81
1921771 .	[ 1.28 ] TRIAC PCB ASSEMBLY	$68.54	Exp View
1777111 .	[ 3.5 ] SHOWER SCREEN - INNER	$26.20	Exp View
1901608 .	[ 9.28 ] O RING FOR STEAM WAND NOZZLE	$12.48	Exp View
1870880 .	[ 15.6 ] CLEANING DISC 58MM	$17.94	Exp View
1777150 .	[ 7.13 ] WATER FILTER HOLDER	$22.49	Exp View
1921523 .	[ 9.6 ] BALL VALVE COMPLETE KIT	$142.00	Exp View
1777116 .	[ 04 ] FILTER HANDLE	$193.41	Exp View
1921789 .	[ 11 ] MAIN PCB COMPLETE ASSEMBLY	$201.37	Exp View
1777123 .	[ 5.19 ] NTC & WIRE FOR STEAM BOILER	$27.75	Exp View
1921528 .	[ 10.15 ] O-RING FOR HOT WATER BODY	$12.61	Exp View
1777189 .	[ 13 ] DRIP TRAY COMPLETE ASSEMBLY	$76.21	Exp View
1904405 .	[ 3.45 ] SCREW FOR OUTER SHOWER SCREEN	$12.78	Exp View
1675617 .	[ 3.38 ] GROUP HEAD SEAL	$27.76	Exp View
1777126 .	[ 5.4 ] STEAM PROBE-SET OF 3 WITH O-RING	$64.40	Exp View
1921783 .	[ 6.61 ] T-TUBE COF S-VALVE TO STEAM BOILER	$42.30	Exp View
1921775 .	[ 3.1 ] COFFEE BOILER FUSE THERM SHIB NTC	$278.17	Exp View
1777131 .	[ 6.19 ] COFFEE PUMP	$133.95	Exp View
1777107 .	[ 6.26 ] O-RING FOR HOSE CONNECTOR	$16.56	Exp View
1777118 .	[ 05 ] STEAM BOILER KIT - see inclusions	$581.04	Exp View
1777132 .	[ 6.18 ] STEAM PUMP WITH THERMOSTAT	$102.40	Exp View
1777077 .	[ 1.23 ] SPRING LOCK FOR TOP COVER	$15.68	Exp View
1921785 .	[ 07 ] WATER TANK COMPLETE ASSEMBLY	NLA	.Exp View
2167704 .	STEAM + HOT WATER WAND ASSEMBLY	$130.39
1777117 .	[ 4.9 ] PORTA FILTER SPRING	$12.99	Exp View
1902120 .	GASKET KIT FOR SOLENOID VALVE	NLA	.
1921784 .	[ 6.71 ] T-TUBE ST S-VALVE TO STEAM BOILER	$21.65	Exp View
1777142 .	[ 6.6 ] COFFEE VALVE SAFETY KIT	$41.62	Exp View
1777122 .	[ 5.13 ] FUSE WIRES FOR STEAM BOILER	$24.36	Exp View
1777143 .	[ 6.7 ] STEAM SAFETY VALVE KIT	$77.24	Exp View
1921483 .	[ 5.01 ] T-TUBE STEAM BOIL TO COFFEE BOIL	$47.94	Exp View
1777124 .	[ 5.22 ] VACUUM VALVE KIT COMPLETE	$58.03	Exp View
1777109 .	[ 3.40 ] O-RING FOR COFFEE NTC	$9.58	Exp View
2504241 .	COLLAR INSERT FOR GROUP COLLAR	$18.29
1777121 .	[ 5.9 ] THERMOSTAT & WIRES FOR STEAM BOILER	$21.94	Exp View
1777112 .	[ 3.6 ] SHOWER SCREEN - OUTER	$20.92	Exp View
1921467 .	[ 3.11 ] NTC AND WIRES FOR COFFEE BOILER	$50.86	Exp View
1777151 .	[ 7.15 ] OBLONG FILTER HOLDER	$19.55	Exp View
1777119 .	[ 5.6 ] O-RING FOR STEAM PROBE	$12.61	Exp View
1921774 .	[ 2.4 ] PRESSURE GAUGE-DOWNWARD INLET	$61.99	Exp View
1921773 .	[ 2.32 ] LCD PCB COMPLETE ASSEMBLY	$86.87	Exp View
1921522 .	[ 9.4 ] STEAM DIAL ACTUATOR	$21.37	Exp View
1921793 .	[ 15.3 ] RAZOR DOSING TOOL 58mm	$42.85	Exp View
1777205 .	[ 15.8 ] TWO CUP FILTER (single wall)	$35.72	Exp View
1777115 .	[ 3.9 ] COFFEE PROBE SET	$20.38	Exp View
1921488 .	[ 5.8 ] U CLIP	$20.84	Exp View
1777100 .	[ 3.16 ] THERMOSTAT WIRES FOR COFFEE BOILER	$22.89	Exp View
1777097 .	[ 3.10 ] U CLIP FOR COFFEE PROBE	$17.05	Exp View
2414194 .	Replacement BWF100 Coffee Charcoal Water Filters (6)	$25.75

Displaying 1 to 50 (of 192 parts)

Result Pages: 1 2 3 4 [Next >>]

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Common Faults

Customers Reported..

21% Cup stick to shower screen when portafilter is removed...


Lynne , (NSW GOSFORD)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Unscrew the shower head with allen key, remove old shower head and replace with new one
Tools Required:
Allen key


Peter , (NSW JINDABYNE)
Repair Time: 15min
Difficulty: Medium
Parts Used
1675617

1777111

Comments:
Turn machine upside down and remove the hex screw in the middle of the metal shower screen with the tool supplied by breville. Once the screw is out the metal shower screen can be removed which will allow you to access the plastic inner shower screen and the group head seal. Both of these can be easily removed by hand or with a small screwdriver by prying them out of the group head.
Tools Required:
Allen key small screwdriver


Terry , (Palmerston North Palmerston North)
Repair Time: 15min
Difficulty: Easy
Parts Used
1777111

Comments:
- remove old screen with allen key bolt - insert white rubber seal along with new inner shower screen and external shower screen - fasten together again with allen key bolt
Tools Required:
Allen key


John , (QLD EAST TOOWOOMBA)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1675617

1777111

Comments:
Easy to fit . No problems now
Tools Required:
Allen key


Steve , (VIC GLEN HUNTLY)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Undo the screw with allan key and replace the shower screen. That is it. Problem solved.
Tools Required:
4mm allan key


Jackson , (SA MOUNT GEORGE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1675617

1777111

Comments:
Remove the allen key, drop everything and then reinstall easy
Tools Required:
Allen key


Paul , (QLD SAMFORD VALLEY)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1650303

1675617

1777111

Comments:
Use hex key provided with machine to undo metal outer shower screen, fit new inner then replace and re-screw the outer shower screen.
Tools Required:
Hex key provided with espresso machine


Justin , (NSW MCMAHONS POINT)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1675617

1777111

Comments:
Took the shower parts off, put new ones on. Very easy.
Tools Required:
Allen wrench


Rebecca , (NSW HUNTERS HILL)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Just undo the filter assembly
Tools Required:
Allen key


Scott , (VIC TULLAMARINE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1650303

1777111

1675617

Comments:
Easily - remove one hex screw that holds the screen on and with the machine cold the screen and inner shower screen should pull out easily. Then it is very easy to remove the seal that surrounds the inner and normal screen to be replaced. Install the reverse way.
Tools Required:
Allen or hex key supplied with the machine


Allan , (TAS GLENORCHY)
Repair Time: 5min
Difficulty: Easy
Parts Used
1777117

1777111

Comments:
Remove portafilter, undo the 4mm allen key in the center of the screen, remove screen and shower screen, replace .
Tools Required:
4mm allen key


Keiran , (NSW LAKE INNES)
Repair Time: 5min
Difficulty: Easy
Parts Used
1777111

Comments:
Use allen key provided with machine
Tools Required:
Allen key


John , (QLD MOUNT GRAVATT EAST)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Use allen key provided with machine and remove inner shower screen. Mine came off easy but may need toothpick if there is lots of build up. Replace new screen and screw back on.
Tools Required:
Allen key


Wim , (TAS KINGSTON)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
No problem - just remove the water tank and empty it, remove the drip tray, put the machine on its back and remove the allen screw. The screen and plastic disc (which was cracked) are then simple to remove and replace. Same with the seal which was ok but I thought it was best to replace it anyway. Then give it all a good clean and re-assemble. Enjoy your coffee
Tools Required:
One allen key for the screw in the shower screen. Perhaps a small screwdriver to prise the old seal off.


Michael , (VIC ASCOT VALE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Unscrew old screen and attach new screen. Very easy fix.
Tools Required:
4mm allen key. Comes with coffee machine.


Scott , (Wa Secret harbour)
Repair Time: 15min
Difficulty: Easy
Parts Used
1777111

1675617

Comments:
Remove tank, turn on side and remove allen screw from shower screen, remove seal and replace both, refit allen key screw. Fill with water and test.
Tools Required:
Allen key is supplied with machine and should be in the little tool tray


Rex , (NSW CARINGBAH)
Repair Time: 5min
Difficulty: Easy
Parts Used
1777111

Comments:
When the cup is difficult to insert the shower screen holder is cracked (made of plastic) and the heat causes the problem. When this happens use allen key, undo clean and fit new piece
Tools Required:
Allum key


Simon , (NSW MARRICKVILLE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Simple job using the provided allen key to remove the shower screen and replace the cracked inner part.
Tools Required:
Allen key provided with the machine.


Michael , (NSW Bolwarra)
Repair Time: 15min
Difficulty: Easy
Parts Used
1675617

Comments:
Easy. Remove shower head using supplied allaen key and replace seal. Make sure key fits well into screw if screw is tight otherwise could burr the screw.
Tools Required:
Allen key supplied by Breville


Robert , (NSW DUBBO)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Remove the screw holding the shower screen outer in place with the allen key provided and replace both the group head seal and shower screen inner
Tools Required:
Allen key provided with the coffee machine


Graham , (NSW NIAGARA PARK)
Repair Time: 5min
Difficulty: Easy
Parts Used
1906378

1870880

Comments:
Remove screw with allen key and replace cracked shower screen
Tools Required:
Allen key

7% Slight cracks appearing in inner screen...


Mike , (VIC LARA)
Repair Time: 15min
Difficulty: Easy
Parts Used
1777111

Comments:
Remove grub screw from shower screen. Remove outer shower screen which exposes the inner screen. Gently rock the inner screen with your fingers which should release the inner screen noting its orientation. Replace with new inner screen in correct orientation place outer screen over the top and tighten grub screw good to go.
Tools Required:
Allen key which came with the machine to remove the grub screw


Domhnall , (TAS SOUTH HOBART)
Repair Time: 5min
Difficulty: Easy
Parts Used
1777111

Comments:
Easy to repair - just remember how you took it apart with the central allen bolt in the screen and put it back together with new part in reverse seauence
Tools Required:
Allen key (i think 4mm or perhaps 3mm - dont recall)


Anthony , (VIC CHUM CREEK)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Follow expolded diagram
Tools Required:
Allen key supplied with machine


Brett , (NSW JERRABOMBERRA)
Repair Time: 5min
Difficulty: Easy
Parts Used
1675617

1777111

Comments:
One allen key screw in centre of basket receptacle to remove them, screen and silicone seal can easily be removed-replaced, then reattach parts removed
Tools Required:
Allen key set


Robyn , (ACT GORDON)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Unscrew and replace
Tools Required:
Allen key (provided in tool kit when purchased)


Tony , (TAS HOWRAH)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Googled for info to fit the parts. Easy.
Tools Required:
Allen key and a cup of coffee.


Greg , (VIC BORONIA)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Remember to clear any coffee grounds from the screw head in the centre of the group head so that the alan key seats adequately. Worth while also replacing the rubber seal while youre there.
Tools Required:
Alan key

7% Cracked group head shower inner plastic circle...


Steve , (VIC ST KILDA)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Simple job to fix - using an allen key remove the group head shower screen then the plastic inner should either fall down or just need a few little wiggles. For me I noticed that the portafilter was getting hard to remove (the basket would remain) turned out the plastic inner had split. Just pop the new one in and re-attach the shower screen and you are good to go.
Tools Required:
Allen key to remove shower screen


Rob , (VIC NORTH GEELONG)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1777111

1675617

Comments:
Unscrew shower head using allen key provided with machine. Remove shower screen seal and inner shower screen. Clean area with damp cloth. Replace inner shower screen and seal with new parts. Place ed outer shower screen and moderately tighten using allen key
Tools Required:
Allen key. Philips head screwdriver


Peter , (NSW MARRICKVILLE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Unscrew metal sieve plate under group head. Replace cracked disc. Rescrew sieve plate
Tools Required:
Alan key


Graeme , (VIC ST KILDA EAST)
Repair Time: 15min
Difficulty: Easy
Parts Used
1777111

Comments:
Very easy to fit, solved the problem - handle not releasing the coffee basket
Tools Required:
Allen key


Robert , (Victoria Frankston)
Repair Time: 15min
Difficulty: Easy
Parts Used
2504241

Comments:
Remove the 4 screws from bottom of the group head, insert slots and pry out old plastic collar. Insert new collar and replace screws
Tools Required:
Number 1 phillips head screwdriver


Anthony , (NSW Lake Heights)
Repair Time: 60min
Difficulty: Medium
Parts Used
1777111

2504241

Comments:
Followed this guide httpswww.Ifixit.Comguidebreville dual boiler (bes900-bes900xl) group head collar insert replacement guide40279
Tools Required:
* screwdriver * pointy nose pliers * torx head


Rene , (QLD BRISBANE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777190

1675617

1777112

1777111

Comments:
Empty all water tank and tray and tip machine on its back.
Tools Required:
Allen key

6% Screw broke...


Beth , (VIC NORTH MELBOURNE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1904405

Comments:
Replaced screw and fit with alan key.
Tools Required:
Alan key


James , (NSW FIDDLETOWN)
Repair Time: 15min
Difficulty: Easy
Parts Used
1904405

1675617

Comments:
As screw snapped off flush, had to delicately use a small drill bit to get out the broken screw. Once out, piece of cake
Tools Required:
Allan key


Rod , (NSW LAVINGTON)
Repair Time: 15min
Difficulty: Very Easy
Parts Used
1904405

1675617

Comments:
Easy fix and replaced the group head seal at the same time.
Tools Required:
Allan key and screwdriver.


Tony , (NSW URALLA)
Repair Time: 30min
Difficulty: Medium
Parts Used
1904405

Comments:
Needed to drill out broken section of the screw remaining in place
Tools Required:
Drill centre point punch easy out.


Michael , (ACT WANNIASSA)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1904405

1675617

Comments:
A simple remove of the existing thread of factory shower screen bolt with fingers (ie. Was not tight) and replaced with a spare bolt ordered from spares BigWarehouse. Done.
Tools Required:
An allen key which comes with the maintenance kit for the Breville.


Connor , (WA LEEDERVILLE)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1904405

Comments:
Use supplied allen key to refit
Tools Required:
Use supplied allen key to refit

6% Leaking seal...


Heath , (QLD CLIFFORD GARDENS)
Repair Time: 15min
Difficulty: Easy
Parts Used
1678949

1675617

Comments:
Remove shower screen, use small screwdriver to lever out old seal and insert new seal. Refit shower screen cleaning everything as you go.
Tools Required:
Allen key, small screwdriver


Steve , (VIC HAMLYN HEIGHTS)
Repair Time: 30min
Difficulty: Easy
Parts Used
1921784

Comments:
Remove top on machine, remove retaining clip from tube. Install new o-rings on to tube and reinstall retaining clip.
Tools Required:
Phillips screwdriver, torx bit driver, long nose pliers.


Phil , (NSW ORAN PARK)
Repair Time: 60min
Difficulty: Medium
Parts Used
1777153

Comments:
Take machine apart to get to the seal between water tank and machine.
Tools Required:
Three various size screwdrivers.


Richard , (VIC BOX HILL)
Repair Time: 5min
Difficulty: Very Easy
Parts Used
1777111

Comments:
Remove screen screw with allen key.
Tools Required:
Allen key


Ronald , (NSW GOOGONG)
Repair Time: 60min
Difficulty: Easy
Parts Used
1777107

Comments:
Remove the screws (x2) on the back of the machine - located at the top lh and rh corner. Remove the screws (x2) located on the underside of next to the grinder outlet and the group head - this has been the worst bit. Remove the top be careful of the earth lead. Located the leaking hose and remove the clips (x2), remove hose, remove o-rings and install new o-rings, install hose - push down on one end and insert clip - do the same on other end, install screws in reverse of removal good to go.
Tools Required:
Torque, allen key. screwdriver


Matty , (ACT Kambah)
Repair Time: 60min
Difficulty: Easy
Parts Used
1777112

1904405

Comments:
Fixing a preowned system that needed new gasket previous owner overtightend and stripped the shower screens screw had to dremel through the screw and outer screen to get it out
Tools Required:
Dremel replacement shower screen and screw new gasket

6% Loud buzzing of solenoid and some loss of pressure....


Paul , (NSW THIRROUL)
Repair Time: 30min
Difficulty: Easy
Parts Used
1908649

1902120

Comments:
See youtube video on pump and solenoid replacement by stephen laird dated 17aug16. It is excellent. Found I did not need the gasket kit for this model after all.
Tools Required:
All detailed in the video mentioned above.


Peter , (VIC FRANKSTON SOUTH)
Repair Time: 30min
Difficulty: Medium
Parts Used
1675617

1777099

Comments:
Found how to fit on youtube
Tools Required:
Phillips head screw diver


Geoff , (NSW BEECROFT)
Repair Time: 30min
Difficulty: Easy
Parts Used
1777099

Comments:
Installation of the solenoid is well covered by a couple of youtube videos and is pretty straightforward. Youll need a phillips head screwdriver and a t15 torx screwdriver plus a small wire cutter or blade to cut a cable tie. You also need a new cable tie to replace the one youll have cut. Be careful when unscrewing the solenoid because the four screws that hold it are partly obstructed by the solenoid body so the screwdriver cannot properly engage the screw head (it will be at a slight angle). It would be easy to burr the screw head if you dont engage the driver properly. New gaskets are supplied with the solenoid so dont need to be ordered separately. I couldnt believe how quiet my machine now is clearly the original solenoid was faulty from the start but not having anything to compare it to I didnt realise this until after a couple of years it became obviously wrong. The machine now is a pleasure to use.
Tools Required:
Youll need a phillips head screwdriver and a t15 torx screwdriver plus a small wire cutter or blade to cut a cable tie. You also need a new small cable tie to replace the one youll have cut.


Luke , (Porirua Whitby)
Repair Time: 15min
Difficulty: Easy
Parts Used
1777099

Comments:
Remove top of expresso machine. Valve can be seen behind main boiler. Remove four screws. Unplug three wires and cut zip tie holding on tube. Replace with new part swapping over seals. Reverse process to put back together. Will need small zip tie. May need new seals so best to get them as well.
Tools Required:
Star driver for rear screws and philips for two screws - one by tamper and one by hot water outlet.


David , (WA NORTH PERTH)
Repair Time: 30min
Difficulty: Easy
Parts Used
1777099

Comments:
Very easy to fit. Check out youtube for videos. I didnt order the gasket but it turns out my older machine uses one. I just reused the old one after cleaning it and it seems fine for the moment.
Tools Required:
Philips screwsdriver.


Andrew , (QLD DARLING HEIGHTS)
Repair Time: 60min
Difficulty: Easy
Parts Used
1921473

Comments:
Thought it was just the group shower head ntc. But fixed 2 problems with one part. }
Tools Required:
Torx and no2 phillips

6% Leaky steam wand...


Ricardo , (Texas Bryan)
Repair Time: 30min
Difficulty: Easy
Parts Used
1908650

Comments:
Open the top by unscrewing front and back screws exposing ball valve assembly, remove clips from top and bottom, remove cap of lever outside and unscrew various screws, remove lever mechanism, unscrew attachment of ball valve to inner wall, remove old ball valve, place new one and install clips. Reattach to wall, replace lever mechanism rescrew it, pop lever cap and close and screw cover. Look up in internet video how to do it - very helpful
Tools Required:
Torx screwdriver for back screws, phillips screwdrivers for all others, long nose plier to remove and reinstall clips, light source


David , (NSW QUEANBEYAN WEST)
Repair Time: 30min
Difficulty: Easy
Parts Used
1921523

Comments:
Open top of machine, unclip old valve hoses, unscrew screws from saddle and remove old valve. Swap o-ring from old valve inlet if missing from new inlet. Install reverse of removal
Tools Required:
Torx 20, small phillips screwdrivers.


Marc , (Quebec Baie-Comeau)
Repair Time: 60min
Difficulty: Medium
Parts Used
1921523

Comments:
Exactly. The same piece than the used valve. I have to recover a o- ring
Tools Required:
Philips and torque screwdriver


Robert , (QLD ASCOT)
Repair Time: 30min
Difficulty: Easy
Parts Used
1921523

Comments:
After viewing youtube videos not too difficult. 1. Undo four screws holding top cover 2 torx screws at top rear then 2 phillips under front one either side of the group head. 2. Remove the off-on control on top side. Cover can be difficult to just pull off first time. Once off this exposes three phillips screws to removed handle then poke another phillips screwdriver down hole and undo. Rest of the control unit then pulls off. 3. Removing the ball valve unit. First remove the clips holding the hoses at either end using long nose pliers. Be very careful not to drop the clips into the inner workings. Undo two phillips screws on bracket holding the unit in place. Then the unit just pulls out. Reverse the procedure with replacement unit.
Tools Required:
Phillips screwdriver both short long torx screwdriver long nose pliers


Mark , (Christchurch Ilam)
Repair Time: 30min
Difficulty: Easy
Parts Used
1921523

1921522

Comments:
This was a relatively easy fix. After removing top of machine (2 star screws on rear and 2 philips screws under front near group head) and removing the steam wand control handle (pull off handle cover and remove 4 screws). It was a simple removal of two screws from bracket holding in ball valve and removal of two water pipes (held in by r-clips). Insert new ball valve - note you need to re-use the o-ring in the top hose attachment. Reassemble and then machine was working as normal once more. Note I also had to tighten the bracket holding the ball valve to the machine body since this had become wobbly. This is done by simply bending the metal tabs holding it in place slightly until tight.
Tools Required:
Philips screwdriver, star screwdriver to remove screws on top rear of machine, pliers to remove r-clips


John , (QLD EAST TOOWOOMBA)
Repair Time: 30min
Difficulty: Easy
Parts Used
2414194

1777154

1777111

1675617

1921522

1921523

Comments:
Not a difficult fix. Just dont drop the clips.
Tools Required:
Long neck phillips head screwdriver, pointy nose pliers

4% Broken catch for water filler cover...
3% Temperature of the machine getting so hot and leaking some area from inside...
3% Temperature wouldnt stabilise at default og 93 degrees...

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