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Customers Reported..
22% Leaking through group head when making coffee...
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| Jeremy , (NSW EASTWOOD) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| 1636395 |
|
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| 1636394 |
|
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| 1648682 |
|
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| Comments: |
I recommend not laying machine on its back. Did this to try get leverage to undo screw but after putting new seal in reassembling standing machine upright, was concerned may have damaged as would not build sufficient pressure to operate. Took a 3 minutes of running it to get it operating again. Suspect may have just emptied the pipes or introduced air blockage. Under all circumstances recommend removal of water tank before doing this. And always recommend disconnecting from mains power even though was nowhere near electrical circuits for replacement of this part.
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| Tools Required: |
Brew head seal, Offset philips head screwdriver.
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| heath , (QLD mudgeeraba) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
1 screw 2 minutes. No problems
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| Tools Required: |
Short handled Phillips head screwdriver
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| Stephen , (NSW EASTWOOD) |
| Repair Time: 120min |
| Difficulty: Hard |
| Parts Used |
| 1654795 |
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| 1648683 |
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| 1648686 |
|
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| Comments: |
Collar channels were worn causing the handle to tip slightly under full pressure causing a big leak and no coffee - Not for the faint hearted - full disassembly of the machine required - but importantly no water pipes need to be loosened disconnected.
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| Tools Required: |
Good quality torx driver - Screws in the collar are very tight - and 3 sheared off on removal which is why I bought a new set.
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| Steve , (NSW FAIRY MEADOW) |
| Repair Time: 120min |
| Difficulty: Very Hard |
| Parts Used |
| 1648686 |
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| Comments: |
Remove top cover including disconnect control panel wiring harness. then dismantle and remove the thermo-block assembly including disconnection of multiple water steam pipe compression joints and a couple of wiring connections. Carefully note orientation of all pipes. Care needed with thermo-block temperature sensors to avoid spreading heat sink compound everywhere. Collar and shower head simply detach from thermo-block note orientation before removing.
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| Tools Required: |
This is now from memory so no guarantee the sizes are spot on - three 3 Philips Head screwdrivers small oo 1 2 two 2 Torque Bit drivers T-15 T20 three 3 good quality metric open-ended spanners 10mm 11mm 12mm small needle nose pliers and a digital camera to image assembly before dismantling Plenty of patience
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| Rachael , (VIC Mortlake) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
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| 1636394 |
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| 1636395 |
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| 1636592 |
|
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| Comments: |
Remove the filters as per book instructions for descaling the machine and remove blue brew head seal. Then run the full descaling cycle and replace the old damaged brew head seal with the new one.
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| Tools Required: |
Phillips Head screwdriver
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| Glenda , (VIC DONCASTER EAST) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| Comments: |
Use Phillips head screwdriver. Remove strainer and then replace seal.
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| Tools Required: |
Phillips head screwdriver
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| Tom , (WA WILLETTON) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Pretty easy as long as you watch how you remove the seal there is no problem. Remove one philips screw and remove parts its as easy as that.
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| Tools Required: |
1 x philips screwdriver
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| David , (VIC HARKAWAY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| 1636395 |
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| 1648698 |
|
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| 1636240 |
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| 1648703 |
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| Comments: |
The brew head seal is very easy to fit. Make sure that you do not damage the top of the Phillips head screw when removing it. After removing the filter screen the seal should come out easily.Replace the new seal the same way that the old seal came out. Job done in 2 minutes.
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| Tools Required: |
Stubby Phillips head screwdriver.
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| Chris , (NSW MERRYLANDS) |
| Repair Time: 200min |
| Difficulty: Hard |
| Parts Used |
| 1648686 |
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| 1648691 |
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| Comments: |
My shower collar was fractured due to 5 years of use. Changing the shower head is a complete strip of the machine - everything has to come out for this repair. The case is very difficult to take apart as some of the screws are hidden took a few hours and you must take most of the copper fittings off to get the thermo block out to get to the shower collar. A skilled hand is required - if you are not that technical do not try this. I also changed the steam pump - this is not too hard to do but take care of the silicon tube as it is very brittle = I found putting masking tape over my pliers ends stopped the tube being clamp cut and gave me plenty of pressure to get the stubborn pipe on. Finally my machines back up and running.
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| Tools Required: |
Torx Screwdrivers, pliers, spanners
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| davina , (WA PINGELLY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Very easy to fit.
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| Tools Required: |
Screwdriver
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| Nicholas , (QLD BURLEIGH HEADS) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| Comments: |
Unscrew filter, remove old seal, refit new seal and reattach filter.
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| Tools Required: |
Philips head Screw driver
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| Ben , (NSW ELEEBANA) |
| Repair Time: 30min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Remove screw, remove seal, and replace.
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| Tools Required: |
Screwdriver
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| Andrew , (VIC ROSEBUD) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
I was surprised how easy it was and now the machine works a treat. It also gave the opportunity to give the machine a good clean under the screen.
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| Tools Required: |
Short-handle Phillips head screwdriver.
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| Tony , (NZ Blenheim) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
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| 1636394 |
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| Comments: |
Remove Phillips screw in centre of head. Remove nut taking care not to lose spring and valve. Clean replace part and reassemble.
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| Tools Required: |
Phillips screwdriver and socket
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| Andrew , (NSW Wee Waa) |
| Repair Time: 60min |
| Difficulty: Hard |
| Parts Used |
| 1648686 |
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| Comments: |
By pulling the whole coffee machine apart.
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| Tools Required: |
Mainly a screwdriver or two.
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| John , (QLD Innes Park) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Remove centre screw on shower head. Might need a small bladed object to remove the old seal with the assembly.
Make sure you note the ORDER for reassembly.
Clean all parts thoroughly ensuring screen is clear.
Reassemble and replace screw. Run water to clean new seal.
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| Tools Required: |
Short Phillips screwdriver and old toothbrush.
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| John , (VIC Nelson) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Remove screw and stainless plates pull out old seal push in new replace plates and screw.
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| Tools Required: |
Phillips head screwdeiver
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| Melanie , (ACT BARTON) |
| Repair Time: 200min |
| Difficulty: Hard |
| Parts Used |
| 1648686 |
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| Comments: |
none
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| Tools Required: |
xx
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| Ray , (NSW WOY WOY) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1654795 |
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| 1648683 |
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| 1648686 |
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| Comments: |
I bought the parts for a 6900 thinking the screw size was the same. I was wrong.
The 6900 and 6910 collars have different size screws and the thermoblocks also have different hole sizes. Had to drill out the thermoblock to 5mm but now it is much more secure than the previous smaller 4mm screws that are normally fitted to the 6900.
Will remain to be seen whether the modified thermoblock is up to the repeated stress of use....
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| Tools Required: |
Correct size open ended spanners for pipework.
Correct size Torx bit for the collar screws and quarter inch ratchet with long extension makes it much easier.
Screwdrivers for external cover.
Ratchet and extension with 12mm socket for brass shower screen nozzle.
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| Guin , (VIC HORSHAM) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Remove screw from head. Replace seal. Make sure machine is clean and dry
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| Tools Required: |
Screwdriver
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| Mashelle , (VIC Bentleigh East) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Not applicable - Easy fit
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| Tools Required: |
Screwdriver
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| Vinh , (NSW STANMORE) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
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| Comments: |
Open the machine up and replace
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| Tools Required: |
Torx 20 Philip head screwdriver and flat head
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| Stacey , (NSW NORTH RYDE) |
| Repair Time: 5min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
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| Comments: |
Take off fixing ring, get rid of old part and affix new
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| Tools Required: |
Screwdriver
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| ROBERT , (NSW CASTLE HILL) |
| Repair Time: 15min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
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| Comments: |
Follow instructions on Sunbeam website
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| Tools Required: |
Screwdriver
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| Ian , (QLD BIRKDALE) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1648667 |
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| 1648700 |
|
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| Comments: |
Remove old and in with the new
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| Tools Required: |
Phillips screwdriver
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| Daniel , (NSW WAMBERAL) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
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| 1636394 |
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| Comments: |
I had the leaking group head and the low water level sensor kept going off and sometimes turning off the machine.
I found the new magnet clipped back in and stayed in. Some advice says you need to glue it.
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| Tools Required: |
Philips head screwdriver and something to lever out the water level magnet.
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| Remi , (WA LESMURDIE) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Removed rose, cleaned off all muck and reasembled.
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| Tools Required: |
Phillips stubbie
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| Phil , (ACT MAWSON) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Disconnect coffee machine from power. Remove water resevoir and warming plate lay machine on its back on a beach towel on your work surface cord overhanging. Remove centre screw about 8mm long. Remove and clean screens. Remove old seal and clean seat. Replace seal with new part replace cleaned screens and replace screw. Dont overtighten. Replace water resevoir and warming plate. Run a couple of blank shots through to flush. Load with for a shot and enjoy an as new coffee machine experience
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| Tools Required: |
Head torch or good light. One short or t handled p2 philips head screwdriver new head advised. Stainless steel scourer pad.
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| Edd , (VIC GLEN IRIS) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
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| Comments: |
Unscrewed the part - took out the old seal and inserted the new one
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| Tools Required: |
Philips head screwdriver
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| Neil , (QLD TINBEERWAH) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636394 |
|
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| Comments: |
Remove screw holding screen and replace seal.
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| Tools Required: |
Screwdriver
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10% No steam at all pump failure...
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| John , (QLD INDOOROOPILLY) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
|
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| 1636592 |
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| 1636240 |
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| 1648691 |
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| Comments: |
Switch off machine. Remove water compartment. Remove rear door screw at bottom. Remove rear plastic panel and side panel.remove pcb. Remove and replace pump. Work in reverse. Takes 30 minutes. Note leave the original mounting in place if still intact.
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| Tools Required: |
Phillips screw driver and T 15 torx driver. Side cutters.
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| Tony , (QLD BEAUDESERT) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
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| 1648691 |
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| Comments: |
Replaced steam pump
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| Tools Required: |
Torx screwdriver Phillips screwdriver
Flat blade small shifter
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| gerard , (QLD PALLARA) |
| Repair Time: 60min |
| Difficulty: Easy |
| Parts Used |
| 1648691 |
|
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| Comments: |
Remove covers remove steam pump. Fit new pump and refit covers.
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| Tools Required: |
Screwdrivers, pliers, rivets.
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| Brent , (South Canterbury Waimate) |
| Repair Time: 120min |
| Difficulty: Hard |
| Parts Used |
| 1648691 |
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| 1636240 |
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| 1636394 |
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| 1636395 |
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| 1636592 |
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| Comments: |
The top of the steam pump body has a threaded connector with a seat for the seal. This seat lip is too weak and splits causing water to get into the pumps windings shorting it out. It would help if they sealed the pump housing to stop any water getting in.
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| Tools Required: |
Nothing special.
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| Steven , (WA MOUNT HAWTHORN) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
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| Comments: |
Remove side cover, disconnect 2 spade connectors from pump coil red and blue wires, cut ty-wraps from clearwhite flexible hoses, slide off hoses from pump, undo rigid line at top of pump, pull pump out of rubber mounts - can be difficult - dont tear mount rubber. Reverse for installation.
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| Tools Required: |
2 Phillips Screw driver 13 14mm open end spanner side cutters and approx 4 small ty-wraps
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| Tim , (WA BIBRA LAKE) |
| Repair Time: 120min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
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| Comments: |
Remove water jug. Release back door by unscrewing bottom hinge. Undo Torx fastener at top of steam side panel. Undo 2 cross head fasteners underneath steam side panel Undo 4 cross head fasteners on back inside plastic cover. Remove side panel and black plastic cover to expose internals. Small spanner undo pump connection to monoblok. Take care to support pipe fittings when undoing couplings.
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| Tools Required: |
Torx security key to release top of side panel, have spare tie clips to resecure plastic hoses
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| Donna , (NSW Collaroy) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
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| Comments: |
Fitted by professional
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| Tools Required: |
Unsure
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| Ray , (Vic Mt Evelyn) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1636240 |
|
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| 1648691 |
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| Comments: |
Take the cover off.
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| Tools Required: |
Screwdriver, pliers and spanner
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| Barry , (VIC TRARALGON) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648694 |
|
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| 1648691 |
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| Comments: |
Fit the steam pump into the existing rubber brackets, if at all possible make sure to re-attach the brass piping to the thermoblock last. Thoroughly check correct operation before re-attaching panels and covers.
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| Tools Required: |
Screwdrivers small shifterspanners, side cutters
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| Nicholas , (NSW CENTRAL MANGROVE) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1636240 |
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| 1648691 |
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| Comments: |
Make sure power is off - pull out plug from wall socket.
*Assumes the rubber holders and electrical connectors do not have to be replaced* Open up the steam pump side disconnect the old steam pump. Cut the ties and disconnect the plastic tubing from the old pump. Ease the old pump out of the bottom rubber holder turn over and then persuade the top part to come through the keyhole in the top holder.
Reverse the procedure to fit the new pump.
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| Tools Required: |
Something to cut the ties on the plastic tubes - and strong and preferably small fingers. Long nose pliers can be a help.
Spare ties for tubing.
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| Mark , (VIC HAMILTON) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
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| Comments: |
Remove water tank. Remove plastic panel behind water tank, remove rear door. Remove side panel. Replace pump, re assemble.
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| Tools Required: |
Screwdriver, zip ties, knife, security screwdriver
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| david , (VIC ROWVILLE) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1636240 |
|
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| 1648648 |
|
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| 1648691 |
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| Comments: |
With quite a bit of swearing
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| Tools Required: |
Phillips head screwdriver, knife, long nose pliers
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| John , (QLD TOOWONG) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
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| Comments: |
My symptom was delay in the steam pump starting gradually increasing over time. The replacement happily gave me a 100 fix.
I did not replace the wiring or the rubber brackets but found the copper brass connection at the top of the pump to be leaking slightly so cleaned it in a weak solution of C.L.R. to remove the scale build up in it.
Be extremely careful this a 240 volt part as are the other pumps and wires.
Be careful to ensure wires connections are left were they cant bind and rub.
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| Tools Required: |
Screwdriver, replacement miniature cable ties for silicone rubber pipes, drill and rivet gun if you choose to replace the rubber mounting brackets. This would make the job hard as there is not good space to work. Small spanner to remove brass junctions.
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10% Filter worn...
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| Don , (NSW COFFS HARBOUR) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Clips in
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| Tools Required: |
Nil
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| Kara , (WA EAST PERTH) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| 1636240 |
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| Comments: |
Remove water container, empty, detach filter and replace.
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| Tools Required: |
None
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| Tristan , (NSW North Sydney) |
| Repair Time: 15min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| 1636394 |
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| Comments: |
Followed the following URL for instructions: httpreviews.ebay.com.auHow-to-change-a-Group-Head-Seal-on-A-Sunbeam-EM6910ugid10000000017514677
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| Tools Required: |
Screwdriver
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| Patrick , (NSW WOLLONGONG WEST) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Old one out new one in.
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| Tools Required: |
NIL
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| Richard , (VIC BRUNSWICK) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Plug it in - look for the small gap in the rim which needs to fit into a ridge of plastic inside the water well
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| Tools Required: |
None
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| Shaun , (WA EMBLETON) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Look at it as you take the old one out.
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| Tools Required: |
None
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| anne , (VIC NYAH) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636395 |
|
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| 1636240 |
|
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| Comments: |
I followed instructions from the net.
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| Tools Required: |
None
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| Gary , (NSW Mathoura) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| 1636240 |
|
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| 1648703 |
|
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| Comments: |
Very Easy to fit
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| Tools Required: |
No Tools
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| Jane , (VIC CANTERBURY) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
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| 1636394 |
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| Comments: |
Just clicked in place.
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| Tools Required: |
None
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| Ian , (NSW BREAKFAST POINT) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Simple clip in job.
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| Tools Required: |
Nil
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| Peter , (TAS DUNALLEY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
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| Comments: |
Simply remove old filter click new one in place
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| Tools Required: |
None
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| Jeffrey , (VIC PRAHRAN) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1650992 |
|
 |
| 1636240 |
|
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| 1636592 |
|
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| 1636395 |
|
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| Comments: |
Simply take out the old one and replace it with the new.
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| Tools Required: |
No tools required
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8% Group head rotating to right too far...
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| Peter , (NSW BOWRAL) |
| Repair Time: 15min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
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| Comments: |
When the group head rotates too far it sticks to the brew head. Replace silicon rubber group head seal.
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| Tools Required: |
Short Phillips Head Screwdriver
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| Jon , (WA PERTH) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
|
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| Comments: |
Bought the new collar because I was having trouble with my shot racing out the group head and all watery. Turned out that my basket was split so a new one fixed the problem. The machine is still 2 years old so Im going to have to change the collar soon anyway.
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| Tools Required: |
Havent done it yet as per comments but I guess basic tools like screwdrivers and pliers etc will be required.
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| Brent , (South Canterbury Waimate) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
|
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| Comments: |
Used information from this site httphome.exetel.com.auwazcsEM6910_Collar_Replacement_-_How_To.pdf Very useful. It takes about an hour because of the cleaning needed.
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| Tools Required: |
As list in instructions
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| |
|
| |
| Anthony , (ACT MACQUARIE) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
|
|
| Comments: |
Great details at this link
httphome.exetel.com.auwazcsEM6910_Collar_Replacement_-_How_To.pdf
|
| Tools Required: |
See httphome.exetel.com.auwazcsEM6910_Collar_Replacement_-_How_To.pdf
|
| |
|
| |
| Susan , (QLD WYNNUM) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
|
| 1636394 |
|
|
| Comments: |
Replace seal and filter
|
| Tools Required: |
Screwdriver
|
| |
|
| |
| Sue , (QLD ROBINA) |
| Repair Time: 60min |
| Difficulty: Hard |
| Parts Used |
| 1648686 |
|
|
| Comments: |
I got an expert to do it
|
| Tools Required: |
?
|
| |
|
| |
| DARYL , (NSW Brookvale) |
| Repair Time: 30min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
|
| 1636240 |
|
|
| 1648686 |
|
|
| Comments: |
Found a great PDF doc on web from with step by step instructions and pictures at www.coffeesnobs.com.au
|
| Tools Required: |
See info @ www.coffeesnobs.com.au everything is explained
|
| |
|
| |
| Steven , (WA MAYLANDS) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
|
|
| Comments: |
found pdf on web at httpwww.google.com.auurlsatrctjqesrcssourcewebcd1cadrjaved0CCMQFjAAurlhttphome.exetel.com.auwazcsEM6910_Collar_Replacement_-_How_To.pdfeiIiNhUMTyCsejigfV2oD4BQusgAFQjCNGc9jBGJxV4PWVG_DgE6BvQmwJfHw
|
| Tools Required: |
Screwdrivers, multimeter.
|
| |
|
| |
| Steve , (SA REGENCY PARK) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
|
| Comments: |
Unplug machine, remove water tank. Turn machine upside down. Unscrew filter in group head and remove first filter. Clean it. Remove second filter ease it out with screw driver and clean it. Remove the seal carefully with thin screw driver. Clean the inside of group head removing any remnants of seal. Place new seal on bench with ridge up and put the smaller filter into the recess snugly. Put the seal into the grouphead with the smaller filter then place the larger outer filter over the top and screw into position firmly tighten screw but do not over tighten. Then replace water tank plug in the machine and youre done.
|
| Tools Required: |
Screwdriver Phillips head
|
| |
|
| |
| Greg , (SA Reynella) |
| Repair Time: 60min |
| Difficulty: Hard |
| Parts Used |
| 1648686 |
|
|
| 1654795 |
|
|
| 1648683 |
|
|
| Comments: |
Unless you know what you are doing dont do it yourself.
Search for instructions before you order.
|
| Tools Required: |
If you havent already got the info on what tools are needed you probably shouldnt be trying this.
|
| |
|
| |
| Rachel , (WA TOODYAY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
|
| Comments: |
Replaced the same way it was removed - now makes good coffee
|
| Tools Required: |
Phillips head screwdriver
|
| |
|
6% Filter worn...
| |
| Christine , (NSW LENNOX HEAD) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Soak filter before inserting and run hot water through to clear any air in new filter.
|
| Tools Required: |
None
|
| |
|
| |
| Wayne , (VIC HEALESVILLE MAIN STREET) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Remove water tank and swap filter units.
|
| Tools Required: |
None
|
| |
|
| |
| Jeremy , (SA ROSSLYN PARK) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Easy to fit just requires a little bit of pressure.
|
| Tools Required: |
None
|
| |
|
| |
| Cheryl , (TAS MARGATE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648682 |
|
|
| Comments: |
Just replaced with existing part.
|
| Tools Required: |
None
|
| |
|
| |
| Bill , (NSW NEUTRAL BAY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Just plug it in
|
| Tools Required: |
None
|
| |
|
| |
| Wendy , (NSW Killarney Heights) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Very easy if one follows the instructions
|
| Tools Required: |
none
|
| |
|
| |
| Rosemary , (QLD THE GAP) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648682 |
|
|
| Comments: |
Easy replacement.
|
| Tools Required: |
none
|
| |
|
| |
| Lynda , (QLD SURFERS PARADISE) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Relatively straightforward
|
| Tools Required: |
None
|
| |
|
6% Sensor constantly lit...
| |
| Vicki , (QLD PALMWOODS) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Flip up lid of casing that holds the magnet. Remove old old magnet replace new one.
|
| Tools Required: |
None. Maybe a small flat screw driver if lid hard to get off but I used my fingernail.
|
| |
|
| |
| Kevin , (QLD BUDERIM) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Easy replacement, simply flip the retaining cap off the float chamber, replace the sensor, then using a small dab of superglue refit the sensor retaining cap.
|
| Tools Required: |
Fingernail or small flat bladed screw driver.
|
| |
|
| |
| frank , (VIC BALWYN NORTH) |
| Repair Time: 30min |
| Difficulty: Very Easy |
| Parts Used |
| 1648681 |
|
 |
| 1648703 |
|
|
| Comments: |
Remove retaining cap and replace magnet in water tank.
|
| Tools Required: |
Nil
|
| |
|
| |
| Andrew , (VIC DONCASTER EAST) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
NA
|
| Tools Required: |
None
|
| |
|
| |
| Richard , (VIC ELSTERNWICK) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Easy - slide into place in water resevoir
|
| Tools Required: |
None
|
| |
|
| |
| Maurice , (VIC PATTERSON LAKES) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1636395 |
|
|
| 1636240 |
|
|
| 1648703 |
|
|
| Comments: |
Remove and replace
|
| Tools Required: |
None
|
| |
|
| |
| Andrew , (QLD BEAUDESERT) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| 1648703 |
|
|
| Comments: |
Low water level sensor light wouldnt turn off and caused the machine to shut off during brewing. Replaced the water level sensor which fixed the problem.
|
| Tools Required: |
None
|
| |
|
| |
| Damian , (SA ANGASTON) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| 1648703 |
|
|
| Comments: |
Remove old parts, install new parts, no tools required,
fixed sensor light issue,
Changed filter as it had been 3 years since replaced
|
| Tools Required: |
None
|
| |
|
5% Filter needed to be replaced...
| |
| Nadia , (NSW LAPSTONE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Take old one out insert new one-taking care to line up slot correctly.
|
| Tools Required: |
None
|
| |
|
| |
| carol , (NSW TAREE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648682 |
|
|
| Comments: |
Didnt need info - easy to fit
|
| Tools Required: |
None
|
| |
|
| |
| Anne , (NSW CONNELLS POINT) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| 1636394 |
|
|
| Comments: |
Clean the machine before fitting new filter
|
| Tools Required: |
None.
|
| |
|
| |
| Joshua , (QLD SANDGATE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648677 |
|
 |
| 1636240 |
|
|
| Comments: |
Replaced cartridge as per manufacturer instructions.
|
| Tools Required: |
None
|
| |
|
| |
| Matthew , (NSW SOUTH COOGEE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
|
| 1636240 |
|
|
| Comments: |
Easy to replace
|
| Tools Required: |
Philips and flat head screwdriver for group head rubber seal
|
| |
|
| |
| Melissa , (QLD MOGGILL) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Push into place
|
| Tools Required: |
None
|
| |
|
| |
| Peter , (QLD FRENCHVILLE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| Comments: |
Remove water container- remove old filter and replace
|
| Tools Required: |
None
|
| |
|
4% Machine badly needed cleaning...
| |
| Rosalind , (NSW BULLI) |
| Repair Time: 60min |
| Difficulty: Easy |
| Parts Used |
| 1636395 |
|
|
| 1636240 |
|
|
| Comments: |
Followed manufacturers instructions
|
| Tools Required: |
just the parts for the machine
|
| |
|
| |
| Alan , (NSW MOUNT KURING-GAI) |
| Repair Time: 60min |
| Difficulty: Very Easy |
| Parts Used |
| 1650992 |
|
|
| 1636240 |
|
|
| 1636592 |
|
|
| 1636395 |
|
|
| 1648682 |
|
|
| Comments: |
Follow procedure in owners manual
|
| Tools Required: |
Phillips head Screwdriver
|
| |
|
| |
| Terry , (WA MOUNT RICHON) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636592 |
|
|
| Comments: |
Add descaling tabs
|
| Tools Required: |
Screwdriver to remove shower screen.
|
| |
|
| |
| stewart , (WA MILLBRIDGE) |
| Repair Time: 200min |
| Difficulty: Easy |
| Parts Used |
| 1636592 |
|
|
| 1636240 |
|
|
| Comments: |
Steam wand pressure had reduced by 50. I fixed it by cleaning the machine with CLR and fitting a new water tank filter.
|
| Tools Required: |
None
|
| |
|
| |
| Alison , (VIC LILYDALE) |
| Repair Time: 60min |
| Difficulty: Very Easy |
| Parts Used |
| 1650992 |
|
|
| 1636240 |
|
|
| 1636592 |
|
|
| 1636395 |
|
|
| Comments: |
The cleaning processes are explained in the instruction booklet I got with the coffee machine. Very easy to use.
|
| Tools Required: |
Only the cleaning disc that you get with the machine was required and the cleaning products purchased.
|
| |
|
| |
| Helen , (VIC VERMONT SOUTH) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1650992 |
|
|
| 1636240 |
|
|
| 1636592 |
|
|
| 1636395 |
|
|
| Comments: |
Clear machine as per instructions on packaging.
|
| Tools Required: |
None
|
| |
|
4% Low water switch us...
| |
| mick , (NSW BOMADERRY) |
| Repair Time: 15min |
| Difficulty: Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Remove water tank take cover off switch replace. Glue cover back on.
|
| Tools Required: |
Small pair pointy nose pliers. Superglue.
|
| |
|
| |
| Robyn , (NSW BROKEN HILL) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Remove old sensor and replace with new one. Very easy.
|
| Tools Required: |
None
|
| |
|
| |
| bruce , (auckland Mt eden) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
I had to glue the top of the low water switch down as the water level rose to the top and magnet kept floating off. Used light glue in case I needed to repair again
|
| Tools Required: |
Glue
|
| |
|
| |
| raymond , (NSW ) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Remove holder with fingers and insert replacement float
|
| Tools Required: |
None
|
| |
|
| |
| Dawn , (WA JANE BROOK) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Take old one out. Put replacement in.
|
| Tools Required: |
None
|
| |
|
3% Thread on double pourer spout cracked...
| |
| Dawn , (WA JANE BROOK) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648670 |
|
 |
| Comments: |
Screw on new pourer
|
| Tools Required: |
None
|
| |
|
| |
| Steven , (NSW NORTH RYDE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648670 |
|
|
| Comments: |
Removed the old one and screwed in the new one.
|
| Tools Required: |
None
|
| |
|
| |
| David , (ACT CHAPMAN) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648615 |
|
 |
| Comments: |
Replace group handle
|
| Tools Required: |
None
|
| |
|
| |
| Carolina , (NSW SHELL COVE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648615 |
|
|
| 1650992 |
|
|
| 1636240 |
|
|
| 1636592 |
|
|
| 1636395 |
|
|
| Comments: |
Replace the group head with the new one purchased
|
| Tools Required: |
New parts -
|
| |
|
2% Poor steam pressure...
| |
| Ian , (QLD MORANBAH) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
|
|
| 1636240 |
|
|
| 1648691 |
|
|
| Comments: |
Tip for steam pump. Ensure hoses do not kink when fitting as the repair agent did under warranty.
Having the correct Torx screw driver to remove the screw holding the side onto the machine.
|
| Tools Required: |
Flat and phillips screw drivers, Torx screw driver multi head drivers are very hard to use as the socket that the head fits into is too big in diameter to fit in side cutters and long nose pliers.
|
| |
|
| |
| Bernard , (ACT FYSHWICK) |
| Repair Time: 120min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
|
| 1648640 |
|
 |
| Comments: |
My steam thermoblock had completely blocked and was unable to clean it out. A new thermoblock and steam pump for good measure fixed the issue.
|
| Tools Required: |
Torx screwdriver phillips head screwdriver pliers.
|
| |
|
| |
| Cam , (NSW NARELLAN) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
|
| Comments: |
Pretty straightforward install. Previous reports accurate about degree of difficulty and time to repair.
|
| Tools Required: |
Screwdrivers, Allen keys, long nose pliers, side cutters
|
| |
|
2% Brew head seal replacement...
| |
| MJ , (NSW West Pennant Hills) |
| Repair Time: 15min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
|
|
| Comments: |
Follow instructions with photos on coffesnobs website. Trick 1 is to put both filters into the seal before fitting back into the brew head. Trick 2 is to use cardboard spacers behind the seal if the threads on your brew head collar or your group handle are worn.
|
| Tools Required: |
Refer to coffesnobs instruction sheet.
|
| |
|
| |
| Lee , (NSW MOSMAN) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636394 |
|
|
| Comments: |
Unscrew the group head and fit seal
|
| Tools Required: |
Screwdriver
|
| |
|
| |
| Mary , (NSW BRONTE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| 1636394 |
|
|
| Comments: |
Very easy to replace the seal. Can be done by anyone - even me
|
| Tools Required: |
Screwdriver
|
| |
|
2% One side wing snapped off...
| |
| Haley , (VIC ALBERT PARK) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648615 |
|
|
| Comments: |
Replaced whole filter handle
|
| Tools Required: |
None
|
| |
|
| |
| Andrew , (NSW WEST WOLLONGONG) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648615 |
|
|
| Comments: |
As you would with the original group handle
|
| Tools Required: |
None
|
| |
|
| |
| Craig , (VIC Mitcham) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636442 |
|
 |
| Comments: |
Replace part
|
| Tools Required: |
None
|
| |
|
1% Coffee filters worn...
| |
| Jonathan , (QLD FORTITUDE VALLEY) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1636240 |
|
|
| 1648619 |
|
 |
| 1648682 |
|
|
| Comments: |
General Maintenance time 12 months for anti calc and coffee had too much cream
|
| Tools Required: |
None
|
| |
|
| |
| Graham , (VIC MULGRAVE) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1648698 |
|
|
| Comments: |
Parts did not need fitting
|
| Tools Required: |
None
|
| |
|
1% Over pressure reading and no coffe being produced...
| |
| mark , (SA LITTLEHAMPTON) |
| Repair Time: 200min |
| Difficulty: Medium |
| Parts Used |
| 1636394 |
|
|
| 1636240 |
|
|
| 1636592 |
|
|
| Comments: |
Need to replace maintenance parts eg filter and sea. Appliance still broken. Parts did not remedy problem.
|
| Tools Required: |
None
|
| |
|
| |
| Lesley , (WA Wembley Downs) |
| Repair Time: 5min |
| Difficulty: Easy |
| Parts Used |
| 1648667 |
|
|
| 1636395 |
|
|
| Comments: |
Worked backwards from when we took the machine apart.
|
| Tools Required: |
Phillips head screwdriver
|
| |
|
1% Coffee pourer broke off...
| |
| Shane , (ACT CONDER) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648670 |
|
|
| Comments: |
Screw it on
|
| Tools Required: |
Nil
|
| |
|
| |
| Miguel , (NSW EARLWOOD) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648698 |
|
|
| Comments: |
Take the old one out - put the new one in - simple
|
| Tools Required: |
None
|
| |
|
1% Shower head collar not compatible with existing handle...
| |
| Ed , (NSW RYDALMERE) |
| Repair Time: 200min |
| Difficulty: Medium |
| Parts Used |
| 1648686 |
|
|
| Comments: |
Replaced broken handle and this had different side grooves so require new collar. Had a problem with star shaped screws on collar. Thread on last screw wore out.
|
| Tools Required: |
sixteen thousand screwdrivers
|
| |
|
| |
| Cameron , (QLD Mudjimba) |
| Repair Time: 60min |
| Difficulty: Easy |
| Parts Used |
| 1648686 |
|
|
| Comments: |
Required a lot of dismantling - theres a walkthrough on coffesnobs. Fiddly but not hard.
|
| Tools Required: |
Torx Phillips screwdrivers, pliers.
|
| |
|
1% Steamer taking a long time to start...
| |
| Paul , (NSW NORTH STAR) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1648691 |
|
|
| Comments: |
Pull back door off remove side panel near steam pump. No need to remove circut board. Pump easily accessed from side panel
|
| Tools Required: |
Phillips head screw drivers, torx drivers, flat blade screwdriver and a pair of small shifters. Parts not supplied are two small zip ties for the soft hose connections.
|
| |
|
| |
| Mike , (QLD MORNINGSIDE) |
| Repair Time: 30min |
| Difficulty: Medium |
| Parts Used |
| 1636240 |
|
|
| 1648691 |
|
|
| Comments: |
Remove steam pump output pipe. Support connection to steam generator. Disconnect plastic pipes. Remove pump. Lifts out of bottom support and then slides through top support.
Assemble in reverse order. New ties required for plastic pipes not supplied.
|
| Tools Required: |
Appropriate size open end spanners including to support connection to steam generator. Side cutters to remove ties on plastic tubing.
|
| |
|
1% Sunbeam coffee machine - cracked filter handle...
| |
| Ian , (VIC MARYSVILLE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648619 |
|
|
| 1648670 |
|
|
| 1648615 |
|
|
| Comments: |
Just needed spare to make more coffee without having to go to grinder as often
Just offer up to shower head collar
|
| Tools Required: |
Nil
|
| |
|
1% No water indication...
| |
| frank , (VIC BALWYN NORTH) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648703 |
|
|
| Comments: |
Remove water tank
Remove plastic lid in sensor slide
Replace magnet sensor
Reinstal cover
|
| Tools Required: |
nil
|
| |
|
1% Faulty pcb...
| |
| Calan , (QLD BIRKDALE) |
| Repair Time: 30min |
| Difficulty: Easy |
| Parts Used |
| 1648694 |
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| Comments: |
Fits like a glove.
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| Tools Required: |
Phillips Torx Flat head screw drivers, Soldering, Electrical Tape
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1% Appliance stays in standby mode...
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| martin , (VIC Werribee) |
| Repair Time: 200min |
| Difficulty: Medium |
| Parts Used |
| 1636559 |
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| 1642783 |
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| 1648694 |
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| 1648690 |
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| 1648701 |
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| 1648689 |
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| 1648623 |
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| Comments: |
Has not worked after parts have been fitted - still stays in standby mode. Must be thermal fuse which doesnt seem to be available.
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| Tools Required: |
phillips screwdriver and hexkey driver
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1% Missing filter wall...
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| Patricia , (QLD WEST GLADSTONE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648698 |
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| Comments: |
Just pressed it in
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| Tools Required: |
None
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1% Poor frothing of milk...
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| David , (NSW GLADESVILLE) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648677 |
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| Comments: |
Unscrew the existing milk wand tip using the socket supplied by Sunbeam, the end of the plastic measuring scoop amd screw on the replacement tip.
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| Tools Required: |
Only the socket supplied by Sunbeam to remove the original milk wand tip.
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1% Lost filter handle...
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| Suzie , (VIC MOOROOLBARK) |
| Repair Time: 5min |
| Difficulty: Very Hard |
| Parts Used |
| 1648615 |
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| Comments: |
The filter handle is somehow too tight it is nearly impossible to fit the filter into it. The filter has to be laid on a flat surface and then holding the handle upside down pushed hard down to fit. Removing it is another extremely difficult task I need to use a round tip knife to lift the filter out of the handle. I wanted to return it because I think it is faulty but my husband thinks it will loosen with use. Please advise if I can have another one which would be easier to use then I return this one. The original handle purchase with the machine was perfect from day one never had any difficulties.
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| Tools Required: |
No tools were needed.
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1% Water pump failed - water over circuit board resulted...
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| Richard , (NSW ST PETERS) |
| Repair Time: 200min |
| Difficulty: Medium |
| Parts Used |
| 1648641 |
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| 1648694 |
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| Comments: |
Too many steps to describe here as it is necessary to substantially dismantle the machine. Take apart slowly and remember how to put it all back again. Take care theres 240VAC live for the pumps and on the circuit board.
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| Tools Required: |
Pliers. Screwdrivers various. Allen keys various. Zip ties. Soldering Iron. Heat Shrink.
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1% Steam pump running all the time...
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| Jorge , (WA MADELEY) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648694 |
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| Comments: |
Replace PCB and control panel.
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| Tools Required: |
Security and normal screw driver set. Cable ties. Cutters.
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1% Gauge not working...
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| Derek , (SA HIGHBURY) |
| Repair Time: 60min |
| Difficulty: Medium |
| Parts Used |
| 1648687 |
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| Comments: |
Remove rear door, remove top long screw holding side pane and two screws at bottom. Unscrew gauge pipe fitting to main pressure body and remove gauge from front by undoing two holding screws...to fit reverse procedure.
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| Tools Required: |
Screwdriver and small spanner
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1% Steam dial knob rubber coating worn off...
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| Rebecca , (NSW MOSMAN) |
| Repair Time: 5min |
| Difficulty: Very Easy |
| Parts Used |
| 1648649 |
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| Comments: |
Turn the old knob back as far as it will go and pull hard to remove. Fit the new knob by lining it up in the same place as the one youve just removed push on and turn into position.
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| Tools Required: |
None
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Air purifier
